Billing Information

Welcome to info.runescape.com

RuneScape is a fun adventure game that is home to millions of players of all ages from around the world.

If you have reached this page after seeing our website name in your credit card statement, then it is likely one of the following has happened:

  1. A - You or a member of your family have subscribed to our online adventure game, RuneScape. If you didn’t register personally, please speak to your family members to ensure that they haven’t subscribed to the game using your credit card.
  2. B - If neither you nor anyone you know has used your credit card to subscribe to RuneScape, then it is possible that somebody has acquired your details and has used them to make a fraudulent payment.

If the answer is B, please contact us by sending an email to billinginfo [at] jagex.com and one of our customer service representatives will get back to you as soon as possible (the average response time is 1 to 2 hours).

If you would like to find out more about us, please visit our corporate site at www.Jagex.com.

You can find out more about RuneScape by going to www.RuneScape.com.